If you need assistance, here is a list of the questions we are asked most often. If need be, we will add questions subsequently. If you don't find the answer to your question, feel free to ask us via the "Contact section" of the site
The best is to watch the videos of the section "Tutorial" on the site, but here are a few tips:
V2 has a light in the touch pad when you switch on the controller
The v2 comes with the console slim or pro
The 1st or 2nd generation is sold with the fat console
The 2nd digit of the bar code located on the back of the controller determined the model: from 1 to 4 = first generation, 4 and 5 = second generation, 6 and 7 = v2 first generation and 8 = v2 deuvieme generation
Yes placement d ' a shell requires disassembly of your old Hull (our tutorials and our technical department are here to help you)
The pallets are additional buttons added below the joystick to play faster and more accurately: you have in effect a second o / x / square / triangle etc. which may be operated by pallets while leaving your thumbs on the anal og (you will beat all your stats)
Yes but in some cases this requires an adaptation (go to the section "Tutorial" to see what it is even if it's nothing complicated)
Yes we only work with original joysticks. No copies at home...
Yes our controllers are guaranteed for 6 months (see General conditions)
Yes of course it is possible to place pallets / hull and accessories on your controller. See our catalog of "throttle paddle" and you will see the option to send your controller for the placement of pallets.
Contact us via the "Contact section" of our site, we are here for you.
Each request will be a classic customer service treatment, repair will be paid according to a specification that will be sent before repair.
Even if we depending on their requirements and delivery services, allow 5-10 days after payment.
At the moment this is not possible, but we continue to work in this direction in order to satisfy a maximum of you.
Of course, the catalog will constantly evolve.
Please contact us in the "Contact section" of the site to ensure that you have everything at your disposal in order to send.
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